Delivery:
We aim to process all orders within 3-5 working days with delivery via Royal Mail 1-3 working days after your order has been processed.
We accept returns/exchanges under the following conditions:
- The product must be returned within 30 days of purchase – we cannot accept returns/exchanges after this period.
- The product has not been used or worn (trying the item on is permitted).
- The product has a genuine fault or defect upon arrival.
- The product is lost in the postal service and there is no confirmation of delivery.
Please note we do not offer refunds on personalised items, initial shipping fees or the cost of shipping to return an item to us.
